Cheongdam Dear Clinic (hereinafter referred to as “the Clinic”) values ​​its customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through our privacy policy, we inform you of how and for what purpose your personal information is used and what measures are taken to protect your personal information.
If we revise our personal information handling policy, we will notify you through a website notice (or individual notice).
This policy is effective as of: December 1, 2025.

Personal information items collected

Our center collects the following personal information for membership registration, consultation, service application, etc.
Collection items:
*. id
*. name
*. password
*. Mobile phone number
*. email
*. domain
*. cookie
Personal information collection method: Website (membership registration), online consultation

Purpose of collection and use of personal information

We use the collected personal information for the following purposes.

Performance of contracts for service provision and settlement of fees for service provision, provision of content, purchase and payment, delivery of goods or invoices, etc., financial transaction identity verification and financial services
Member management: Identity verification, personal identification, prevention of fraudulent use by bad members and unauthorized use, confirmation of intent to join, age verification, complaint handling, etc. for use of membership services.
Use for marketing and advertising purposes, including delivering notices, delivering promotional information such as events, determining access frequency, or collecting statistics on members' use of services.

Retention and use period of personal information

In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved. However, if preservation is required by applicable laws and regulations, the information will be destroyed without delay.
The center retains member information for a certain period of time as stipulated in relevant laws and regulations.

Preserved items: Payment records, consultation records
Basis for retention: Records related to contracts or withdrawal of subscription, etc.
Retention period: 3 years
Records of contracts or subscription cancellations, etc.: 5 years (Act on Consumer Protection in E-commerce, etc.)
Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in E-commerce, etc.)
Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in E-commerce, etc.)

Procedures and methods for destroying personal information

In principle, once the purpose of personal information collection and use has been achieved, the relevant information is destroyed without delay. The destruction procedures and methods are as follows.

Destruction procedure
The information you enter for membership registration, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved and is subject to a certain schedule (see retention and use period) according to information protection reasons according to internal policies and other related laws. It is stored for a period of time and then destroyed.
Personal information transferred to a separate database will not be used for any purpose other than its retention, except as required by law. Personal information stored in electronic file format is deleted using a technical method that renders the records unrecoverable.

Provision of personal information

In principle, our center does not provide users' personal information to external parties.

However, the following cases are exceptions.
– If users have agreed in advance
– When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods stipulated by the law for investigative purposes.

Rights of users and legal representatives and how to exercise them

Users can inquire or modify their registered personal information at any time, and may request cancellation of membership.

To view or edit your personal information, click on “Change Personal Information” (or “Edit Member Information”). To cancel your membership (withdraw consent), click on “Cancel Membership” and go through the identity verification process to directly view, edit, or cancel your membership.
Alternatively, you may contact the Personal Information Manager in writing, by phone, or by email, and we will take action without delay.
If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
Personal information that has been terminated or deleted at the request of the user is processed in accordance with the provisions of “Retention and Use Period of Personal Information Collected by the Company” and is processed so that it cannot be viewed or used for any other purpose.

Matters concerning the installation, operation, and refusal of automatic personal information collection devices

Our website uses 'cookies' to store and retrieve your information from time to time.

A cookie is a very small text file that a website server sends to your browser and stores on your computer's hard drive.
The company uses cookies for the following purposes:

Purpose of use of cookies, etc.
We analyze the frequency and duration of access for members and non-members, identify user preferences and interests, track their activity, and determine their level of participation in various events and number of visits to provide targeted marketing and personalized services. You have the option to install cookies. Therefore, you can configure your web browser to allow all cookies, request confirmation each time a cookie is saved, or reject all cookies.

How to refuse cookie settings
To reject cookie settings, you can select options on your web browser to allow all cookies, confirm each time a cookie is saved, or reject all cookies. Example of setting method (Internet Explorer): Tools > Internet Options > Privacy at the top of the web browser. However, if you reject cookie installation, you may experience difficulties in receiving services.

Personal Information Complaint Service

To protect customers' personal information and handle complaints related to personal information, we have appointed a personal information manager as follows.

Personal Information Manager Name: Kim Je-min, CEO
Phone number: 02-541-0923 (AM: 10:00 ~ PM: 07:00)
Email: endear2021@naver.com

If you need to report or consult about other personal information infringements, please contact the organizations below.

1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr/02-392-0330)

Supplementary provisions

This privacy policy is effective from December 1, 2025, and if there are additions, deletions, or modifications to the content due to changes in laws, policies, or security technologies, the effective date of the changes will be the date of enforcement.
We will notify you through the website notice 7 days in advance.
o Privacy Policy Version Number: 1.0
o Personal Information Protection Policy Effective Date: December 1, 2025

Chapter 1: General Provisions

Article 1 [Purpose
These Terms and Conditions are intended to regulate the terms and conditions of use, procedures, and other necessary matters for the www.dearclinic.co.kr service (hereinafter referred to as the “Service”) provided by Cheongdam Dear Clinic (hereinafter referred to as the “Company”).

Article 2 Validity and Change of Terms and Conditions
Definitions of terms used in these terms and conditions are as follows.

1. 'Member' refers to a person who has provided personal information to receive services and has been assigned a user number (ID). Members are classified as regular members and free members.
2. 'User number (ID)' refers to a combination of letters and numbers assigned to identify registered members and enable them to use member services.
3. 'Password' refers to a combination of letters and numbers selected by a member to confirm that the user number assigned to the member matches the member and to protect the member's rights.
4. “Cancellation” refers to the termination of the service use agreement between the company and the member after the service has been initiated.

Article 3 Rules other than the terms and conditions
1. These Terms and Conditions shall take effect upon posting on the service screen or notifying members through other means.
2. The Company may change these Terms and Conditions at its discretion, and when the Company revises the Terms and Conditions, the Company shall specify the effective date and reason for revision and post the revised Terms and Conditions on the service screen together with the current Terms and Conditions from 7 days prior to the effective date until the day before the effective date.
3. If new items are added to the Service, these Terms and Conditions will apply unless otherwise stated.
4. Matters not mentioned in these Terms and Conditions shall be governed by the Framework Act on Telecommunications, the Telecommunications Business Act, other relevant laws and regulations, and the Service Usage Guide.

Chapter 2 Membership Registration and Service Use

Article 4 (Agreement to Terms and Conditions)
If a customer clicks the 'Agree' button when asked to agree to these Terms and Conditions for membership registration, the customer is deemed to have agreed to the Terms and Conditions.

Article 5 (Membership Registration)
1. The membership agreement is established when a customer who agrees to these Terms and Conditions fills out all user information required in the membership application form prescribed by the Company and the Company approves the application.
2. All user information entered in the membership application form for using the service is considered actual data. Users who do not enter their real name or actual information cannot receive legal protection and may be subject to service restrictions.

Article 6 (Approval of membership registration)
1. The Company approves applications for service use from customers who apply for membership in accordance with Article 5, with the exception of cases 2 and 3.
2. The company may withhold approval until the reason for the restriction is resolved in the case of any of the following:
① If there is no spare service-related equipment 2021-11-26
② In case of technical difficulties
③ If payment for use of paid content by a member is not made
④ In other cases where the company deems it necessary
3. The company may not approve in any of the following cases:
① If you apply using another person’s name
② If the user provides false information when applying for membership.
③ In case of application for the purpose of disturbing public order or good morals of society
④ If the application requirements of other companies are not met

Article 7 (Change of Member Information)
If there is a change in the user information provided when applying for service use, the member must update the information online. The member is responsible for any problems that arise due to failure to update the information.

Article 8 (Consent to Use Member Information)
① The member information requested by the company in the application for use will be used for the purpose of fulfilling this agreement and providing services under the agreement.
② To enable members to conveniently use the services of the company and its affiliated companies, member information may be provided to the company and its affiliated companies.
In this case, the company will notify in advance, and members who do not agree may cancel their registration.
However, members who continue to use the service are deemed to have agreed to this.
③ The company may transmit cookies to members' computers through its services. Members can change their web browser settings to refuse cookies or to receive a warning when cookies are received.

Chapter 3 Obligations of the Contracting Parties

Article 9 (Duties of the Company)
1. The company will not engage in any acts prohibited by laws and regulations or these Terms and Conditions, and will strive to provide continuous and stable services.
2. The Company may not disclose or distribute personal information obtained in connection with the provision of services to any third party without the member's prior consent. However, this may not apply in the following cases:
① In case of a request from a government agency pursuant to the provisions of the Framework Act on Telecommunications and other laws
② In case of investigation purposes or a request from the Information and Communications Ethics Committee
③ In case of a request in accordance with the procedures stipulated in other related laws and regulations
3. Within the scope of paragraph 2, the company may compile and use statistical data on the personal information of all or some members in relation to company business.

Article 10 (Personal Information Protection Policy)
The company strives to protect the personal information provided upon registration and the financial transaction information obtained while providing services. Regarding the protection of members' personal information, the company's 'Personal Information Protection Policy' and relevant laws and regulations apply.

Article 11 (Membership Obligations)
1. The member information entered upon registration must be accurate, and accurate member information must be maintained.
2. Members are responsible for maintaining their ID and password and are fully responsible for all consequences arising from the use of their ID and password.
Additionally, you must immediately notify the company if your ID and password have been used without your consent.
3. Members must comply with the provisions of these Terms and Conditions and related laws, service usage guidelines, and any matters and precautions separately announced by the Company.
4. Members must not commit any of the following acts.
① Using another member's user number (ID)
② Copying, modifying, using, or providing to others information obtained from the service for purposes other than the member's own use without the company's prior consent.
③ Acts that infringe upon the company's copyright or the copyright of others
④ Acts of disseminating content that is detrimental to public order or good morals
⑤ Acts that may be linked to criminal activity
⑥ Any act that violates other related laws and regulations
5. Members must comply with usage restrictions posted by the company or announced separately.
6. Members may not engage in any commercial activities without the company's prior consent.

Article 12 (Prohibition of Transfer)
Members may not transfer or donate their right to use the service or other contractual status to others, nor may they provide it as collateral.

Chapter 4 Use of Services

Article 13 (Provision of Information)
The company may provide members with various information deemed necessary for using the service via e-mail or regular mail, and members may refuse to receive such information by notifying them of their intention to refuse receipt via e-mail.

Article 14 (Deletion of Posts)
The Company is not responsible for the content posted by members or transmitted via e-mail or other methods, and may delete such content without prior consent from the member in the following cases:
① In the event of an act that defames another member or a specific person, an act that violates an individual's privacy, or an act that damages the reputation of another person.
② In cases where there is a risk of disruption to the stable operation of the service
③ In cases where there is a risk of infringement on the intellectual property rights of the company or others
④ If the posting period specified by the company is exceeded
⑤ In cases where it is judged to be related to other criminal acts or in violation of relevant laws and regulations.

Article 15 (Service Usage Time)
1. In principle, the service is available 24 hours a day, 365 days a year, unless there are operational or technical issues. However, this does not apply during times specifically designated by the company for regular maintenance or other reasons. However, in such cases, prior notice will be provided.
2. The Company may exceptionally restrict part or all of the Service if normal service is disrupted due to force majeure, such as equipment problems or excessive usage.
3. Some services provided by the company may have separate service hours, in which case the company will notify members of the service hours in advance.

Article 16 (Responsibility for Service Use)
Members may not engage in illegal commercial activities, advertising, hacking, illegal distribution of commercial software, posting obscene material, etc. through the service, and the company is not responsible for any losses or legal action taken by relevant authorities resulting from such activities.

Article 17 (Suspension of Service)
1. The company may suspend the provision of services in any of the following cases:
① In case of construction work such as expansion or maintenance of facilities
② When a fixed-term telecommunications service provider as defined in the Telecommunications Business Act suspends telecommunications services
③ In case the service is unavailable due to other force majeure
2. Except in cases of force majeure such as national emergencies or natural disasters, the Company will notify members of any suspension of service provision.

Chapter 5 Contract Termination and Restrictions on Use

Article 18 (Termination of Contract and Restrictions on Service Use)
1. When a member wishes to cancel his/her membership agreement, he/she must notify the company of his/her real name, user number (ID), resident registration number, etc. and submit a cancellation request.
2. If a member commits any of the following acts, the company may terminate the membership agreement or suspend use of the service without prior notice.
① If you intentionally interfere with the company’s service operation.
② In case of disseminating content that is detrimental to public order and morals
③ In case of illegal use of another person’s user number (ID) and password
④ If false information is provided when registering as a member
⑤ If the service content is illegally copied, distributed, or used commercially without the company's prior consent.
⑥ In case of defamation of another person or distribution of illegal software, etc.
⑦ In case of committing an act that violates other related laws and regulations

Chapter 6 Intellectual Property Rights

Article 19 (Intellectual Property Rights)
1. The rights and responsibilities for materials posted by members on the service belong to the members, and the company cannot use them for commercial purposes other than the service without the consent of the members.
2. Members may not use, modify, rent, distribute, or transfer all or part of materials, services, software, trademarks, etc. that the Company or its affiliates hold intellectual property rights to without the Company's written consent.

Chapter 7 Compensation for Damages and Jurisdiction

Article 20 (Compensation for Damages)
The Company shall not be liable for any damages that occur while the service is free of charge, unless such damages are caused by the Company's intent or negligence.

Article 21 (Disclaimer)
1. The Company is exempt from responsibility for providing services if it is unable to provide services due to natural disasters or other force majeure.
2. The company is exempt from liability for any service disruption caused by the member's fault.
3. The company is not responsible for any loss of expected profits resulting from the member's use of the service, and is exempt from liability for any damages resulting from the member's personal selection of materials.
4. The company is exempt from responsibility for the reliability and accuracy of information, materials, and facts posted by members on the service.
5. The Company has no obligation to intervene in disputes that arise between members or between members and third parties through the service, and is not responsible for compensating any damages resulting therefrom.
6. If a member violates the provisions of these Terms and Conditions and causes damage to the Company, the member who violated the Terms and Conditions shall compensate the Company for all damages incurred and indemnify the Company against such damages.

Article 22 (Jurisdiction)
In the event of a lawsuit arising from a dispute over the use of services such as fees, the court with jurisdiction over the location of the company's headquarters shall be the court of exclusive jurisdiction.

[Supplementary Provisions] These Terms and Conditions shall be effective from the <date of site opening>.