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DEAR CLINIC

Privacy Policy

Cheongdam Dear Clinic (hereinafter referred to as “the Clinic”) values ​​its customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through our privacy policy, we inform you of how and for what purpose your personal information is used and what measures are taken to protect your personal information.
If we revise our personal information handling policy, we will notify you through a website notice (or individual notice).
This policy is effective as of: December 1, 2025.

Personal information items collected

Our center collects the following personal information for membership registration, consultation, service application, etc.
Collection items:
*. id
*. name
*. password
*. Mobile phone number
*. email
*. domain
*. cookie
Personal information collection method: Website (membership registration), online consultation

Purpose of collection and use of personal information

We use the collected personal information for the following purposes.

Performance of contracts for service provision and settlement of fees for service provision, provision of content, purchase and payment, delivery of goods or invoices, etc., financial transaction identity verification and financial services
Member management: Identity verification, personal identification, prevention of fraudulent use by bad members and unauthorized use, confirmation of intent to join, age verification, complaint handling, etc. for use of membership services.
Use for marketing and advertising purposes, including delivering notices, delivering promotional information such as events, determining access frequency, or collecting statistics on members' use of services.

Retention and use period of personal information

In principle, personal information is destroyed without delay after the purpose of collection and use has been achieved. However, if preservation is required by applicable laws and regulations, the information will be destroyed without delay.
The center retains member information for a certain period of time as stipulated in relevant laws and regulations.

Preserved items: Payment records, consultation records
Basis for retention: Records related to contracts or withdrawal of subscription, etc.
Retention period: 3 years
Records of contracts or subscription cancellations, etc.: 5 years (Act on Consumer Protection in E-commerce, etc.)
Records of payment and supply of goods, etc.: 5 years (Act on Consumer Protection in E-commerce, etc.)
Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in E-commerce, etc.)

Procedures and methods for destroying personal information

In principle, once the purpose of personal information collection and use has been achieved, the relevant information is destroyed without delay. The destruction procedures and methods are as follows.

Destruction procedure
The information you enter for membership registration, etc. is transferred to a separate DB (in the case of paper, a separate filing cabinet) after the purpose is achieved and is subject to a certain schedule (see retention and use period) according to information protection reasons according to internal policies and other related laws. It is stored for a period of time and then destroyed.
Personal information transferred to a separate database will not be used for any purpose other than its retention, except as required by law. Personal information stored in electronic file format is deleted using a technical method that renders the records unrecoverable.

Provision of personal information

In principle, our center does not provide users' personal information to external parties.

However, the following cases are exceptions.
– If users have agreed in advance
– When there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods stipulated by the law for investigative purposes.

Rights of users and legal representatives and how to exercise them

Users can inquire or modify their registered personal information at any time, and may request cancellation of membership.

To view or edit your personal information, click on “Change Personal Information” (or “Edit Member Information”). To cancel your membership (withdraw consent), click on “Cancel Membership” and go through the identity verification process to directly view, edit, or cancel your membership.
Alternatively, you may contact the Personal Information Manager in writing, by phone, or by email, and we will take action without delay.
If you request correction of an error in personal information, the personal information will not be used or provided until the correction is completed. Additionally, if incorrect personal information has already been provided to a third party, we will notify the third party of the result of the correction without delay so that the correction can be made.
Personal information that has been terminated or deleted at the request of the user is processed in accordance with the provisions of “Retention and Use Period of Personal Information Collected by the Company” and is processed so that it cannot be viewed or used for any other purpose.

Matters concerning the installation, operation, and refusal of automatic personal information collection devices

Our website uses 'cookies' to store and retrieve your information from time to time.

A cookie is a very small text file that a website server sends to your browser and stores on your computer's hard drive.
The company uses cookies for the following purposes:

Purpose of use of cookies, etc.
We analyze the frequency and duration of access for members and non-members, identify user preferences and interests, track their activity, and determine their level of participation in various events and number of visits to provide targeted marketing and personalized services. You have the option to install cookies. Therefore, you can configure your web browser to allow all cookies, request confirmation each time a cookie is saved, or reject all cookies.

How to refuse cookie settings
To reject cookie settings, you can select options on your web browser to allow all cookies, confirm each time a cookie is saved, or reject all cookies. Example of setting method (Internet Explorer): Tools > Internet Options > Privacy at the top of the web browser. However, if you reject cookie installation, you may experience difficulties in receiving services.

Personal Information Complaint Service

To protect customers' personal information and handle complaints related to personal information, we have appointed a personal information manager as follows.

Personal Information Manager Name: Kim Je-min, CEO
Phone number: 02-541-0923 (AM: 10:00 ~ PM: 07:00)
Email: endear2021@naver.com

If you need to report or consult about other personal information infringements, please contact the organizations below.

1. Personal Dispute Mediation Committee (www.1336.or.kr/1336)
2. 정보보호마크인증위원회 (www.eprivacy.or.kr/02-580-0533~4)
3. Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber ​​Terror Response Center (www.ctrc.go.kr/02-392-0330)

Addendum

This privacy policy is effective from December 1, 2025, and if there are additions, deletions, or modifications to the content due to changes in laws, policies, or security technologies, the effective date of the changes will be the date of enforcement.
We will notify you through the website notice 7 days in advance.
o Privacy Policy Version Number: 1.0
o Personal Information Protection Policy Effective Date: December 1, 2025